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Jose's avatar

The point about AI native companies pricing on outcomes from Day 1 is the quiet killer here. ServiceNow is trying to bolt consumption pricing onto a seat-based architecture, and the awkward part is the consumption layer has real variable costs, inference and hyperscaler compute, that the seat model never had. So even if they successfully pivot the pricing model, the margin profile downgrades from "zero marginal cost" to "sharing economics with Azure and Anthropic at two layers." That's the structural question the market is actually repricing.

Pawel Jozefiak's avatar

The 'Death of SaaS' framing feels premature but the pain is real. I've been tracking who's actually winning in this shift - and it's not 'AI kills software,' it's 'value moves to orchestration layers.'

What I found: the SaaS companies dying are point solutions. The ones winning are platforms that integrate into agent workflows seamlessly. I looked at 20+ enterprise deployments last week and the pattern is consistent.

My analysis of which software categories are actually at risk vs. which are positioning to capture the coordination layer: https://thoughts.jock.pl/p/ai-agent-landscape-feb-2026-data

The infrastructure spend numbers ($700B from Big Tech) tell the real story - this isn't about killing software, it's about who captures the agent orchestration layer.

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