3 Comments
May 30, 2023Liked by Janelle Teng

It doesn't need to be an either/or situation. Use a base fee with a certain amount of included usage, then charge for overage usage. At renewal time, adjust the base fee up or down depending on actual usage at that time - with or without headroom for growth.

Expand full comment

Very interesting breakdown of the business model. Subscription models protect / reduce downside but also limit upside (if no overages); however, depending on the customer base this might make sense. For instance SMB customers are wary of not ending up with large bills that are over budget due to going over their tier.

Recently wrote about how every company business model is converging to X-as-a-Service. It's definitely an interesting time for software.

https://brandanatomy101.substack.com/p/is-every-company-becoming-a-software

Expand full comment

These are usage based billing models...not usage based pricing models. Pricing is static at the SKU level and customers are billed (or burn down a commitment) based on the mix of SKUs they use and how much they use.

Expand full comment